We pack and send all Sea Coins orders from our Brisbane warehouse in 4156. Here’s everything you need to know about getting your order from our place to yours.

Processing Your Order

We aim to pack and ship all orders within 1–2 business days. During sale periods, launches and public holidays, things can get a little busier around here, so please allow a little extra time.

As soon as your order is packed and on its way, you’ll receive an email with your tracking information so you can follow its journey.

Australian Shipping

All Australian orders are shipped with Australia Post.

Standard Shipping

• Shipping costs are calculated at checkout.
• Spend $200 AUD or more and standard shipping is on us.
• Orders under $200 will have shipping calculated at checkout.

Express Shipping

Need your products a little sooner? Express shipping is available for an additional cost, which will be shown at checkout.

Want a better idea of when your order will arrive? You can use Australia Post’s delivery calculator and enter 4156 as the "From" postcode.

Tracking & Delivery

Once your order leaves our hands, you’ll receive a tracking link via email.

All parcels are sent with Authority to Leave, so please make sure the delivery address you provide is somewhere safe for your parcel to be left.

Once your parcel has been handed over to Australia Post, delivery timeframes, delays and tracking updates are managed by them. If your parcel is taking the scenic route or something doesn’t look right with your tracking, we recommend contacting Australia Post directly with your tracking number for the quickest update.

Of course, if there’s an issue on our end, get in touch and we’ll do our best to help.

International Shipping

Sea Coins can make its way beyond Aussie shores too! We offer international shipping to selected countries.

To check whether we currently ship to you, use the country/region selector at the top of our website.

If your country isn’t listed, flick us an email at seacoins@hotmail.com and we’ll see what we can do.

Please keep in mind that international orders may be subject to customs duties, import taxes or other fees when they arrive in your country. We’ll complete the required customs declaration when sending your order, but any additional charges are the responsibility of the customer.

As these fees vary from place to place, we recommend contacting your local customs office if you’d like more information before ordering.

All prices displayed on the Sea Coins website and all payments made through our store are in Australian Dollars (AUD).

Lost or Missing Parcels

No one wants their new gear disappearing somewhere between us and you.

Once a parcel has been handed over to the shipping carrier, Sea Coins cannot take responsibility for parcels that are lost in transit unless the loss is the result of an error on our end. This also applies to parcels being sent back to us for a return or exchange.

That said, we’re not going to leave you high and dry. If something goes missing, we’ll do what we can to help you work out where it may have ended up.

To help your order make it safely to you, please double-check your delivery address before placing your order. Include any apartment numbers, unit numbers or other delivery details your postie might need — the more accurate the information, the smoother the trip.

If you realise you’ve entered the wrong address, contact us as soon as possible. If your order hasn’t been shipped yet, we’ll do our best to update it before it heads out the door.

Still Have a Question?

If there’s something we haven’t covered, flick us an email at seacoins@hotmail.com and we’ll be happy to help.

Now all that’s left to do is wait for your hats to land.